IT Support

Nearly all businesses, big and small, will likely use some form of IT equipment in their day-to-day running. This can be anything from basic internet usage to check their competitors prices to complete computerisation of their business. It is also no secret that every computer and connected device sometimes doesn't work how it is expected to, and fixing them can often be no easy task.

For the small business, an in-house IT department is simply not required; and with an average salary for an IT technician in excess of £15,000 p/a, a technician on the payroll is an expense most businesses can do without. So what is the strategy for when things go wrong? Hoping it fixes itself is an optimistic but unrealistic approach; fixing it yourself is often the most difficult and potentially disastrous option too.

So What Are Your Options?

Spending a day working out the problem, researching a solution and trying to correct the problem is not only time consuming and fraustrating to those that technical knowledge of the inner-workings of computers, but applying an in-correct "fix" can be disastrous causing even more problems.

You could take your system to store offering repair services; but this too can be overly expensive and with no guarentee of when it will be fixed could leave you without a computer for several days or even weeks - is this really an option?

At 3 Foot Tall, we offer several options in order to get your systems back up and running in a short a time as possible, none of which require you to get your hands dirty or even to move your computer - we can do everything on-site.

3 Foot Tall IT Support Services

So you try to start your computer but nothing happens; or worse, in the process of making all your monthly payments your systems have crashed and won't restart. Rather than trying to manage without a computer for several days our experianced engineers can be at your place of work the same day with the intention of getting your systems up and running as soon as possible.

We have options to suit all demands from emergency resonse to on-going support and maintenance. Whether you need our one off emergency call-out service or our any-day any-time telephone support we are confident we can keep your systems working for you with the minimal cost.

With experiance in working for many different businesses of all sizes, from start-ups to international offices, and with specialities in securing computers from internet threats, removing viruses, fixing hardware and software faults and installing/upgrading computers and networks, no task or business is too small or too large.

Our Services

Emergency Call-Out: We pride ourselves in being able to respond to your technical emergency in the shortest possible time. With same-day call out costing as little as £75 we want your system to be ready to go without costing you a days loss of business.

On-Site Support: If you have a non-urgent problem that needs to be fixed but can be done when you want, we can arrange a technician to call round to you when it's convenient for you. We can arrange an appointment to see you at your leisure, and we won't let you down. We don't even charge a call-out fee, all you pay for is labour and parts.

Telephone Support: Sometimes all you need is to be able to talk to a technician about a problem and they can walk you through to find the solution. We can provide this service as one-off charges per call or as a flat monthly fee with unlimited calls - you choose what you need.

On-going Support: We are pleased to be able to offer a continuing support service that gives you telephone support and unlimited call-outs. Depending upon your needs, we can tailor a support package ideal for your businees, whether you have one computer or a complex network of equipment and devices, we can create a package unique for you giving your business all the support you require.

Why not give us a call to find out how we can help you today, tomorrow and in the future.